Mailing Address: 103-918 16 Ave NW, Calgary, AB   T2M 0K3

Loading Events

« All Events

  • This event has passed.

July 21, 2020 – Why is IT Service Management So Hard?! – Todd Kane

July 21, 2020 @ 6:30 pm - 8:30 pm

Join us for a lively, interactive ONLINE session presented by Todd Kane.


The importance of the role of the service manager. • Why is the role so difficult? • How can you cut through the noise to focus on what’s important? • How do you manage the team to increase productivity and accountability? • How can you ensure you develop a strong positive culture


Todd KaneTodd has led technical groups for several of the largest and high growth companies in western Canada. Experience with major businesses like EnCana, Canadian Natural Resources Ltd, WestJet, Bell Canada, Long View Systems, and Fully Managed. His work has been recognized with numerous awards, both technical and business including, Microsoft, Small Business BC, The Globe and Mail, and Venture Magazine.


Note: To encourage members and guests to register early for this event we’re offering Early-Bird Registration Incentives:

Door Prize Draw: From all early-bird attendees who actually check-in for the event and are still online at the end, there will be a draw for a $50 Gift Card, donated by True North Group.

These incentives are intended to help support businesses struggling during the current crisis. So, what’s the catch, you ask?
To qualify for this Early-Bird Registration Incentive, you must register via Eventbrite by 5:00 pm MDT on Friday July 17th.

You must register via Eventbrite to attend this virtual event – registration links for the virtual event will only be sent to those registered.
Registrations will NOT be accepted after 12:00 Noon on Tuesday July 21st (i.e. No latecomers allowed!)


Please register here with




Calgary IT Pro Community Association
View Organizer Website