Mailing Address: 103-918 16 Ave NW, Calgary, AB   T2M 0K3

+1 403-879-2971 info@calgaryitpro.org

Tag: ITSM

July 21, 2020 – Why is IT Service Management So Hard?! – Todd Kane

The importance of the role of the service manager. • Why is the role so difficult? • How can you cut through the noise to focus on what’s important? • How do you manage the team to increase productivity and accountability? • How can you ensure you develop a strong positive culture